We continuously improve our modules with frequent updates to ensure stability, security and enhanced functionality. As part of our regular patch release cycle, updates are deployed to customer environments most weeks.
What to Expect with Patch Releases
- The application version is automatically updated in your environment as part of our standard deployment process.
- These updates primarily include bug fixes, performance improvements, and minor enhancements to keep the system running smoothly.
- No action is required from customers for these updates - they are applied seamlessly in the background.
- For any updates that require downtime or a refresh of any active session, prompts will be built into the system to accommodate this and email communications will be provided ahead of the relevant release.
- All deployments are performed outside of core business hours so as to minimise instances whereby users of active sessions and prompted to log in.
Changes to System Functionality
For any updates that introduce new features, enhancements, or changes to existing functionality, we provide accompanying release notes. These notes outline:
- New features and improvements
- Changes to existing functionality
- Bug fixes
You can always access the latest release notes here: Release Notes
How to Determine the Current Application Version
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Step 1 of 4
Navigate to your profile avatar in the top right-hand corner of any pages whilst logged in to risr/advance
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Step 2 of 4
Within the subsequent menu, click on Settings
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Step 3 of 4
Scroll down to the bottom of the page and click Show advanced
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Step 4 of 4
Under Application version, you see both the Backend and Frontend versions specified. For any deployments that do not enforce a new user session, please note that a page refresh may be required in order to see the current version here.
If you have any questions or need further assistance, please reach out to our support team.
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